Privacy Policy

This Privacy Policy explains how Ginger Shine Cleaners handles personal data when you use diamondgingertree.click, make an inquiry, request a quote, or arrange a cleaning visit. It applies to information collected in connection with residential and office cleaning services, including move-in and move-out cleaning.

Policy guidance

This section outlines how information handling, individual rights, and support channels are addressed within this notice.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Email contact
contact@diamondgingertree.click
Telephone contact
+687 75.96.73
Postal address
Rue du Vallon Dore Mont-Dore, Province Sud
Privacy contact

Use the contact details below for privacy questions, access requests, or correction requests.

01 · Collection

Information We Collect

We may collect identification details, contact details, property and access information, service preferences, appointment details, payment-related records, and communications sent through the website or by other booking methods. We may also process limited technical data such as device, browser, and usage information needed to operate the site and manage inquiries.

The information collected depends on the service request and the way the website is used.
02 · Sources

How We Collect Information

We receive data from website forms, phone or email communications, appointment arrangements, and information provided during the property review, scope confirmation, and completion handover process. We may also obtain data from records created during service delivery, such as scheduling notes, access instructions, and payment confirmations.

Most information comes directly from the person making the inquiry or booking.
03 · Cookies

Types of Cookies

The site may use essential cookies to support core functions, session cookies to maintain temporary settings, and persistent cookies to remember preferences or help understand how the site is used. We do not rely on cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to practical website functions and basic measurement.
04 · Controls

Cookie Controls

We use cookies and similar tools only as needed for site operation, basic analytics, and preference handling. You can manage cookies through your browser controls, including blocking some or all cookies, but some site features may not function properly if essential cookies are disabled.

Browser settings can usually be used to limit or remove cookies.

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some situations and request a copy of information you have provided where applicable.

Available rights may vary depending on the type of information and applicable law.

To make a privacy request, provide enough information for us to identify the relevant record and describe the request clearly. We may ask for additional details to verify identity or to understand the scope of the request before responding.

Requests are reviewed before action is taken to confirm identity and scope.

We retain personal data for the period needed to manage inquiries, provide services, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or de-identify it where appropriate.

We keep information only for as long as needed for the stated purpose or legal recordkeeping.

When we update this policy, we will post the revised version on the website and change the effective date where appropriate. If a change materially affects how we handle personal data, we may provide additional notice through a reasonable communication channel.

This policy may be revised to reflect changes in our practices or legal requirements.
Purpose of use

How We Use Information

We process personal data to respond to inquiries, prepare quotes, confirm property scope and access arrangements, schedule appointments, carry out cleaning services, manage payment and recordkeeping, communicate about service status, improve website performance, and meet legal or accounting obligations. We may also use information to handle complaints, prevent misuse, and maintain the security of our systems.

We use personal data only for operational, administrative, and compliance purposes.
Third-party sharing

Service Providers

We may share personal data with service providers that help us operate the website, manage communications, process payments, store records, or support scheduling and administration. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality obligations.

Operational service providers receive only the information needed to perform their role.